The Power User Persona

Not all customers are the same but they are treated like it. How to create personas and communications to match the customer experience.

Rasa: Your 24×7 Support Agent


Rasa is a powerful AI used for chatbots and natural language processing. And it’s open source. Learn how you can use Rasa for customer service and more.


Help desk service

Amy is an AI Assistant provided by Amy is an excellent example of AI at it’s finest. Here are some things that we learned from Amy.

Who Has Your Data?


With data integration being easier than ever, do you read the fine print before sending mission critical information and customer data to other companies?

What is AI Marketing

AI Marketing

Most people think AI-driven marketing is in the distant future. AI can help companies market better, understand their customers and predict the future.

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